Returns & Exchanges

At V O Y A G E, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our goal is to ensure your wardrobe journey is seamless, from the first click to the final fit.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the original items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.